Comptence Last century, there was one clause called training. This has been replaced by four. And this month we focus on 7.2. The standard, clause 7 Support; 7.2 Competence describes;The company has: determined the necessary competence of person(s) doing work under its control that affects the performance and effectiveness of the Quality Management System; ensured that these persons are competent based on appropriate education, training or experience; where applicable, taken actions to acquire the necessary competence, and evaluate the effectiveness of the actions taken; retained appropriate documented information as evidence...